PAYMENT AND DELIVERY

DELIVERY

Delivery methods

Nova Poshta (at company rates)
Ukrposhta (at company rates)
Pickup (the address of our office is indicated on the contact page)

Note

Upon receipt of the cargo, immediately check it for integrity and compliance. Each parcel is insured for an amount according to the amount of the order. If the cargo arrived damaged or incomplete, fill out the certificate of non-conformity and the package will be sent back to us, and we, in turn, will resolve the disputed issue with the carrier. At the same time, you will receive a new product or monetary compensation.

PROCESSING THE ORDER

You can complete your order in a convenient way for you
Making an order on our website is easy and fast. The website presents decor elements, metal products, metal furniture, lighting devices, shelves, etc., which can be purchased in our store. All prices and availability indicated on the website are current.

How to order
The most convenient way to place an order is to order a product through the shopping cart.

Simply add the required products to the cart using the "Add to Cart" button. After adding products to the cart, before confirming the order, you can change its contents depending on your needs. You can change the number of products, remove unnecessary ones or add new products. Orders through the shopping cart can be made at any time of the day.

Do not hesitate to add the product to the cart, it does not oblige you to anything!

When ordering goods through the shopping cart, you can also register on the website, but remember that it is not necessary to register for the order. After registering on the website, you will be able to buy some products at special prices for regular customers, as well as make subsequent orders faster.

When placing an order, you will need to provide the minimum data required to ship your order: name, location, phone number, email address, postal address, or warehouse number. You can choose the method of payment and delivery from the proposed items. If there are no appropriate items in the list of payment and delivery methods, select any item, and indicate the appropriate payment and delivery methods in the comments, when confirming the order, the manager will enter the necessary information manually.

You can contact the manager of our store by phone number convenient for you, Viber and Telegram messenger or by e-mail.

We work according to the schedule on the website. Calling during non-working hours, for example at night, is fruitless, we will not give you an answer, it is better to write to us in the chat, and in the morning you will receive the necessary information. Also, if you don't get a call during working hours, don't worry and don't be nervous, so either write to us in the chat or wait for an answer.

Use the site's online chat, where you can ask questions or place an order.

Just open the site's chat to ask a question or place an order. During business hours, the manager will respond to you within a few minutes. During non-working hours - early in the morning or late at night, we may not be able to answer your question in the chat - please understand this.

It doesn't matter which way you place an order - all methods are equal! In any case, we will promptly process your order, contact you to clarify the details and send you the product.